COVID-19 pandemic is a challenging time for businesses and individuals. In response to new norm of work style, V-Work is offering the rapid deployment plan in conjunction with Microsoft’s COVID-19 response programs. The package enables organization to support customer or to enhance customer’s experience while working from home (distributed team members).

Jump start digital engagement with omni-channel customer service:

• Case management with service level tracking
• Contact management
• Remote assist with AR mobile device
• Customer Service Insights
• Omni-channel engagement email, live chat, social messaging
• mobile and web access
• Office 365 integration with Teams, Outlook, Power BI

Limited time offer: RM19,800 (inclusive of SST)

• off-the-shelf solution deploy
• incident support
• 6-month subscription for qualified customer*
• Up to 200 users

Optional add-ons:

• Chatbot virtual agent
• Dynamics 365 Customer Insights
• Customer survey
• SMS
• VOIP telephony contact center
• Customer self-service portal

Other programs that V-Work is offering to qualified customer
(a) one-day online workshop for AI customer data platform (Microsoft Dynamics Customer Insights)
(b) Office 365 E1 Plan (6 month trial up to 1,000 users)

note: (*) subject to Microsoft’s approval for qualified customers.

Contact V-Work now for a quick deployment and leverage on the 6-month weaver of subscriptions. (email: enquiry@v-work.net)