Digital Engagement

Digital Engagement provides online customer experience as well as customer insights to empower sales and service team to better serve your customers.

The solution may involve partial or full suite of customer engagement:

  • Sales Force Automation
  • Customer Care and Support
    1. Omnichannel Support
    2. Self-Service Portal

The cloud CRM is Microsoft Dynamics 365 Customer Engagement.

  • Contact management with contextual insight for individual.