For years, planning around Dynamics 365 meant working to two big moments a year — Release Wave 1 and Release Wave 2. On 25 August 2026, Microsoft retired that model. For Malaysian businesses running Dynamics 365 CRM tools like Sales and Customer Service along with Copilot, Power Platform, and Dataverse […]
Sales and service teams already have plenty of customer data. The challenge is turning that data into timely action. Microsoft Copilot Cowork helps teams delegate multi-step tasks across Microsoft 365 and Dynamics 365, using CRM records, emails, meetings and knowledge content to prepare useful next steps for review. For organizations using Dynamics 365 Sales or Dynamics […]
Introduction – The Evolution of Sales with AI Microsoft continues to redefine sales technology with Microsoft Dynamics 365 Sales. For businesses in Malaysia leveraging Microsoft Dynamics 365 CRM, this release wave marks a significant leap — from data entry to AI-driven sales execution. In the latest 2026 release wave (April–September), the focus is […]
We are thrilled to announce the launch of the V-Work Customer Portal.
Raise and track support tickets, as well as engage with our support team from this one stop platform
Rasyiqah Binti Abd Razak
Admin