Rasyiqah Binti Abd RazakMicrosoft’s Dynamics 365 2026 Release Wave 1, rolling out from April to September 2026, brings a strong focus on AI‑driven, agentic experiences—helping sales and service teams move faster, work smarter, and deliver better customer outcomes. This release deepens Copilot integration across Dynamics 365 Sales and Customer Service, shifting AI from […]
Dynamics 365
Power Apps Per App Plan End of Sale: What It Means and How to Prepare
Microsoft has announced an important update to its Power Platform licensing: the Power Apps per app plan has reached end of sale for new customers. This change signals a broader shift in how organizations should think about licensing, cost optimization, and long-term Power Platform strategy. In this article, we break down what’s changing, […]
Accelerating Lead Qualification with the New Sales Qualification Agent in Dynamics 365 Sales
We’re excited to share with you the Microsoft Dynamics 365 Sales AI Agents that help sellers by automating lead qualification. Microsoft has introduced the Sales Qualification Agent (SQA) in Dynamics 365 Sales, a Copilot-powered AI agent designed to automate and accelerate lead qualification while preserving seller control and judgment. This article covers the Sales Qualification Agent (SQA) function […]
AdminDynamics 365 On-Premise Pricing
Are you ready for the on-premise pricing for Microsoft Dynamics 365? Microsoft is making it easier for customer to choose Software as a Service, go online!
Omni-Channel Add-On for Dynamics 365
CafeX Live Assist will be a cool digital engagement add-on for Dynamics 365 customer facing users. The seamless integration is targeted for release in Q2 and Q3 2017. Check out this 3 minutes video clip about CafeX Live Assist for Microsoft Dynamics 365. https://youtu.be/IaIknAU2GLc
Transforming Property Business with Microsoft Cloud
Preview the 2018 integrated property solution for Microsoft 365. Learn how to leverage on the latest digital tools to enhance customer experience, from marketing, social, sales, rental, finance, customer care.See how your team can leverage on the familiar Microsoft technologies to improve users and end customer satisfaction. Free Admission (lunch included)Digital Marketing & Social EngagementProperty Sales & Rental ManagementIntegrated CRM [...]
Mobile Facility Management
https://youtu.be/H_UIAWPI9Ec Smart phone is an essential tool to improve facility management. Be it public common facility, or building asset management. Contact V-Work for a demo of how property management and facility management using Microsoft Dynamics 365 and Resco MobileCRM.Here is a animation by Resco to illustrate mobile app that can be distributed to public to manage common facility.
Real Estate Solution Webinar 20 Nov 2019
RealEstate365 is a property solution running on Microsoft Dynamics 365 cloud solution. In this webinar, you can learn how self-service and mobility can enhance the customer experience and increase the operation effectiveness.Register NowEnhance customer self-service with customer portal for purchasers / tenants: Unique identify the customer with login and profilingSelf service reservation for property sales or leasingEasy access to progress [...]
Do More with Microsoft Dynamics 365 Customer Engagement 2 Dec 2019
Who Should Attend?Companies who like to have state-of-the-art and best-of-breed digital customer engagement leveraging on Microsoft Dynamics 365.Register now for free
Dynamics 365 Customer Insights Full Day Workshop @ Kuala Lumpur (Cancelled)
[Latest update 18-03-2020: Following the announcement by government of Malaysia on 16 March 2020, the entire country will be on a Movement Control Order starting from 18 March 2020 to 31 March 2020 to deal with the rise in Covid-19 cases. This workshop has been cancelled for further notice as part of the compliance to fight the pandemic. We will [...]
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