How AI-powered content management can help Malaysian organisations modernise documents, strengthen governance, and support digital transformation. Introduction Across Malaysia, businesses are accelerating digital transformation as AI becomes a bigger part of national competitiveness and day-to-day operations. From SMEs to large enterprises, many organisations are looking for practical ways to automate […]
Sales and service teams already have plenty of customer data. The challenge is turning that data into timely action. Microsoft Copilot Cowork helps teams delegate multi-step tasks across Microsoft 365 and Dynamics 365, using CRM records, emails, meetings and knowledge content to prepare useful next steps for review. For organizations using Dynamics 365 Sales or Dynamics […]
Microsoft AI Solutions for Your Business – V-Work Practical AI for Your Business,Built on Microsoft Document Management Document Management System (DMS) – From Centralised Document Control to Smarter AI-Assisted Workflows Organisations often struggle with scattered files, inconsistent version control, and poor visibility over document access. A DMS built on SharePoint […]
Microsoft 365 Copilot is evolving beyond a simple prompt-and-response assistant. With Agent Mode in Word, Excel, and PowerPoint, it can now take multi-step actions directly inside the file, helping Malaysian businesses draft proposals, analyse data, prepare presentations, and refine documents faster within the apps they already use. This capability is now generally available in Word, Excel, and PowerPoint, according to the […]
Introduction – The Evolution of Sales with AI Microsoft continues to redefine sales technology with Microsoft Dynamics 365 Sales. For businesses in Malaysia leveraging Microsoft Dynamics 365 CRM, this release wave marks a significant leap — from data entry to AI-driven sales execution. In the latest 2026 release wave (April–September), the focus is […]
For over two decades, Microsoft SharePoint has been the backbone of enterprise content management, intranets, and collaboration. In 2026, Microsoft marks SharePoint’s 25th anniversary with one of its most significant evolutions yet—Microsoft SharePoint experience designed from the ground up with AI at its core. For businesses in Malaysia looking to modernize their SharePoint document […]
Microsoft’s changes to Microsoft 365 Copilot Chat took effect on 15 April 2026. These updates directly impact how users without a paid Microsoft 365 Copilot license can access AI features inside Office apps. This article explains what has changed, who is affected, and what organizations should consider next. What Changed on 15 April 2026? […]
Microsoft has rolled out significant enhancements to SharePoint page creation, making it faster, more intuitive, and far more accessible for nontechnical users. These updates focus on readymade templates, better discovery, and a more guided authoring experience, removing many of the barriers that previously slowed down page creation. Microsoft SharePoint Update 1: 31 […]
Microsoft’s Dynamics 365 2026 Release Wave 1, rolling out from April to September 2026, brings a strong focus on AI‑driven, agentic experiences—helping sales and service teams move faster, work smarter, and deliver better customer outcomes. This release deepens Copilot integration across Dynamics 365 Sales and Customer Service, shifting AI from […]
Microsoft has announced an important update to its Power Platform licensing: the Power Apps per app plan has reached end of sale for new customers. This change signals a broader shift in how organizations should think about licensing, cost optimization, and long-term Power Platform strategy. In this article, we break down what’s changing, […]
Rasyiqah Binti Abd Razak