Rasyiqah Binti Abd RazakMicrosoft AI Solutions for Your Business – V-Work Practical AI for Your Business,Built on Microsoft Document Management Document Management System (DMS) – From Centralised Document Control to Smarter AI-Assisted Workflows Organisations often struggle with scattered files, inconsistent version control, and poor visibility over document access. A DMS built on SharePoint […]
Rasyiqah Binti Abd Razak
From AI Assistant to AI Collaborator: What Microsoft 365 Agent Mode Means for Malaysian Businesses
Microsoft 365 Copilot is evolving beyond a simple prompt-and-response assistant. With Agent Mode in Word, Excel, and PowerPoint, it can now take multi-step actions directly inside the file, helping Malaysian businesses draft proposals, analyse data, prepare presentations, and refine documents faster within the apps they already use. This capability is now generally available in Word, Excel, and PowerPoint, according to the […]
Microsoft Dynamics 365 Sales Updates – May 2026: The AI-Driven CRM Platform Malaysian Businesses Need
Introduction – The Evolution of Sales with AI Microsoft continues to redefine sales technology with Microsoft Dynamics 365 Sales. For businesses in Malaysia leveraging Microsoft Dynamics 365 CRM, this release wave marks a significant leap — from data entry to AI-driven sales execution. In the latest 2026 release wave (April–September), the focus is […]
Microsoft SharePoint with AI at the Core: The Future of SharePoint Document Management in Malaysia
For over two decades, Microsoft SharePoint has been the backbone of enterprise content management, intranets, and collaboration. In 2026, Microsoft marks SharePoint’s 25th anniversary with one of its most significant evolutions yet—Microsoft SharePoint experience designed from the ground up with AI at its core. For businesses in Malaysia looking to modernize their SharePoint document […]
Microsoft 365 Copilot Chat Changes Now in Effect: What Customers Need to Know
Microsoft’s changes to Microsoft 365 Copilot Chat took effect on 15 April 2026. These updates directly impact how users without a paid Microsoft 365 Copilot license can access AI features inside Office apps. This article explains what has changed, who is affected, and what organizations should consider next. What Changed on 15 April 2026? […]
What’s New in Microsoft SharePoint Page Creation: Templates, Search, and Guided Authoring
Microsoft has rolled out significant enhancements to SharePoint page creation, making it faster, more intuitive, and far more accessible for nontechnical users. These updates focus on readymade templates, better discovery, and a more guided authoring experience, removing many of the barriers that previously slowed down page creation. Microsoft SharePoint Update 1: 31 […]
Microsoft Dynamics 365 2026 Release Wave 1: Highlights for Sales Customer Service
Microsoft’s Dynamics 365 2026 Release Wave 1, rolling out from April to September 2026, brings a strong focus on AI‑driven, agentic experiences—helping sales and service teams move faster, work smarter, and deliver better customer outcomes. This release deepens Copilot integration across Dynamics 365 Sales and Customer Service, shifting AI from […]
Power Apps Per App Plan End of Sale: What It Means and How to Prepare
Microsoft has announced an important update to its Power Platform licensing: the Power Apps per app plan has reached end of sale for new customers. This change signals a broader shift in how organizations should think about licensing, cost optimization, and long-term Power Platform strategy. In this article, we break down what’s changing, […]
Unleashing the Power of Microsoft SharePoint Auto Fill with Copilot
In today’s fast‑moving digital workplace, organisations are constantly exploring smarter ways to boost team productivity, reduce manual work, and minimise errors. And now, Microsoft has just raised the bar again. Introducing the new Auto Fill feature powered by Microsoft SharePoint Copilot — an AI-driven upgrade that transforms how information is created, […]
Accelerating Lead Qualification with the New Sales Qualification Agent in Microsoft Dynamics 365 Sales
We’re excited to share with you the Microsoft Dynamics 365 Sales AI Agents that help sellers by automating lead qualification. Microsoft has introduced the Sales Qualification Agent (SQA) in Microsoft Dynamics 365 Sales, a Copilot-powered AI agent designed to automate and accelerate lead qualification while preserving seller control and judgment. This article covers the Sales […]